Professional Services
Partner with a knowledgeable professional staff member to design and implement a customized solution for your need/project.
Alarm, Access Control & Emergency Intercom
Key & Asset Management
Video Surveillance
Access Control
Biometrics/ Facial Recognition
Cybersecurity
Radar Tracking, Drone & Perimeter Detection
Turnstiles & Tailgating Detection
Consulting, Design & Risk Assessment
SPEAK TO ONE OF OUR SPECIALISTS
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Tested by over 1,000 financial institutions and over 30,000 locations:
Brian Alfano, COO, Oregon Community Credit Union
Steve Erb, Executive VP & Chief Strategy Officer at People’s Bank
Mike McCarthy, CIO
Safe Credit Union
Chris Arteaga, Sr. Applications
Manager at Mechanics
I've been able to build great relationships with the CSG Team.
COO of Oregon Community Credit Union
Banking has evolved and so has Cook. They are keeping up with technology and looking well into the future.
Executive VP & Chief Strategy Officer at People’s Bank
Before CSG we would have to wait for a technician to show up which could be 2 to 4 hours, but with their Managed Services they can remotely resolve issues.
CIO Safe Credit Union
200+ ATM core conversion- with CSG they were able to pre-stage the event with no deposits disrupted, 100% success rate & no on site technician.
Sr. ApplicationsManager at Mechanics
Providing specialized training and custom engagement fitting your unique needs, our professional services team will work as an extension of your institution to help obtain your strategic goals.
Why Cook.
We changed the game by putting customer experience first. We obsess over new ways to deliver exceptional experiences. At CSG we believe in taking your complex world and simplifying it.
DEVICES COMPATIBLE WITH REMOTE VIEW:
Alarms, Access Control, ATMS & ITMS, VMS, TCRS, and many more.
What we do. Full line of solutions.
Professional Services
Manage It All In One Place with Cook Command Center.
The Cook Command Center is a secure centralized web interface that enables you to view and manage your equipment and information anytime, anywhere, on any device.
- Access service history, preventative maintenance, & survey information
- View Real-Time Status and Electronic Journals with RemoteView ATM
- Request service for fastest response times
- User-friendly Case Management makes it easy to interact with law enforcement