How to rob an ATM 10 different ways!

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Tested by over 1,000 financial institutions and over 30,000 locations:

Brian Alfano, COO, Oregon Community Credit Union

Steve Erb, Executive VP & Chief Strategy Officer at People’s Bank

Mike McCarthy, CIO
Safe Credit Union

Chris Arteaga, Sr. Applications
Manager at Mechanics

Learn the secret to stopping ATM fraud.  View the full list below.

ATMs are a convenient way for consumers to access cash, but they are also prime targets for criminals. Here's a look at the top 10 ways criminals are robbing ATMs:

  • Dropping through the ceiling
  • Cutting through the wall
  • Blow torching the safe
  • Jamming the alarm cell signal
  • Destroying the alarm panel
  • Deep insert skimming
  • Spray painting the cameras
  • Man in the middle
  • Jackpotting
  • Hook & Chain attack
ATM Fraud and Our Security Approach

These methods highlight the ingenuity and determination of criminals who seek to exploit vulnerabilities in ATM systems. However, Cook Solutions Group combats all these attacks with a unique, layered approach to ATM security, ensuring comprehensive protection.

Cook Solutions Group’s 11 Layers of ATM Terminal Security Protection:
  • Video Verification:
    Real-time video monitoring to verify any suspicious activity.
  • Object Detection Analytics:
    Advanced analytics to detect unauthorized objects or actions near the ATM.
  • Sirens and Two-Way Speakers:
    Audible alarms and communication channels to deter and respond to potential threats.
  • Suspicious Activity Notification:
    Alerts sent to relevant authorities upon detection of unusual behavior.
  • Alarm Zone Segmentation:
    Division of ATM areas into zones for targeted alarm responses.
  • Unique ATM Alarm Triggers:
    ‍    Customized triggers for different types of attacks, ensuring rapid response.
  • Branch Risk Analysis:
    Comprehensive assessments to identify and mitigate risks specific to each location.
  • Fraud Detection Engine:
    Sophisticated software to detect fraudulent transactions and activities.
  • Alarm Panel Modifications:
    Enhanced alarm panels designed to withstand tampering.
  • PikoTERMINAL:
    A secure terminal interface to manage and monitor ATM security systems.
  • Instant Alerts:
    Alerts to yoru cell phone, email or text.

Additionally, Cook Solutions Group emphasizes that w care about our customers, adding a personal touch to their robust security measures. By implementing this multi-layered security approach, Cook Solutions Group ensures that ATMs remain safe and secure, protecting both financial institutions and their customers from potential threats.

I've been able to build great relationships with the CSG Team.
Brian Alfano
COO of Oregon Community Credit Union
Banking has evolved and so has Cook. They are keeping up with technology and looking well into the future.
Steve Erb
Executive VP & Chief Strategy Officer at People’s Bank
Before CSG we would have to wait for a technician to show up which could be 2 to 4 hours, but with their Managed Services they can remotely resolve issues.
Mike McCarthy
CIO Safe Credit Union
200+ ATM core conversion- with CSG they were able to pre-stage the event with no deposits disrupted, 100% success rate & no on site technician.
Chris Arteaga
Sr. ApplicationsManager at Mechanics

Integrating ATMs, ITMs, and point-of-sale systems into the surveillance network, ATM Terminal Security allows for seamless monitoring of transactional operations.
‍View one of a kind ATM Dispenser Camera.

Terminal Security suite tackles ATM and ITM security challenges by utilizing advanced tools below:

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PikoVIDEO
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PikoTERMINAL
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PikoVERIFY
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PikoANALYTICS
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RemoteView Electronic Journals & Security Plus
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SAN Camera & Fraudulent Detection Engine
Request Full White papers

Watch the Video.

This integrated approach merges AI surveillance, transaction validation, and screen recording for a comprehensive defense against physical and digital risks. With real-time monitoring and proactive threat detection, we proactively safeguards against security breaches, ensuring terminal security and aiding in dispute resolution. This strategy underscores our commitment to providing a secure, intelligent, and adaptable security ecosystem, positioning it as a pivotal solution for contemporary financial institutions facing diverse threats.

This video showcases the comprehensive security coverage provided by CSG's Terminal Security suite in action. Witness the seamless integration of ATM screen recording, strategic surveillance from overhead and PikoEDGE ATM cameras, alongside a focused view from a cash dispensing camera, all working in concert to deliver unparalleled protection and insight.

What we do. Full line of solutions

Interactive Teller Machines
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Piko Unified Security Platform
ATM Terminal Security
How to rob an ATM
Access Control
Alarm Systems
Cameras
Cash Counters
Check Imaging
Drive-Up Tube Systems
Interactive Teller Machines
Managed Services
Professional Services
Safes/Vaults
Server Hosting
Smart Lockers
Teller Cash Recyclers
Video Surveillance
What we do financial banking infographic.
Cook Solutions Group Command Center

Manage It All In One Place with Cook Command Center.

The Cook Command Center is a secure centralized web interface that enables you to view and manage your equipment and information anytime, anywhere, on any device.

  • Access service history, preventative maintenance, & survey information
  • View Real-Time Status and Electronic Journals with RemoteView ATM
  • Request service for fastest response times
  • User-friendly Case Management makes it easy to interact with law enforcement
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