ATM Terminal Security –
A Unified Solution
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Detects and protects against nearly all types of ATM/ITM fraud & attacks. View the full list below.
Tested by over 1,000 financial institutions and over 30,000 locations:
Brian Alfano, COO, Oregon Community Credit Union
Steve Erb, Executive VP & Chief Strategy Officer at People’s Bank
Mike McCarthy, CIO
Safe Credit Union
Chris Arteaga, Sr. Applications
Manager at Mechanics
Our Unique Approach
Our strategy extends beyond traditional surveillance, incorporating real-time monitoring, intelligent analytics, and proactive threat detection. Our approach is based on a layered security strategy that addresses various vulnerabilities, including:
Hook & Chain, Physical Attacks:
Fortify terminals against brute force attacks aiming to extract cash.
Fortify terminals against brute force attacks aiming to extract cash.
Card Skimming & Cash Harvesting: Prevent unauthorized data capture and cash removal from terminals.
Reg E Claims: Support compliance with Regulation E by providing evidence and transaction verification to resolve disputes.
Terminal Jackpotting: Guard against unauthorized software manipulation aiming to dispense cash fraudulently.
Software Vulnerabilities: Utilize AI based Endpoint Security to shield the ATM operating system from malware and other cyber threats.
Cash Dispensing & Cash Trapping: Secure dispensing mechanisms from tampering and unauthorized cash trapping devices.
Data Compliance: Ensure the confidentiality and integrity of data stored on terminal hard drives using hard drive encryption.
Transaction Reversal Fraud: Protect against manipulation techniques that reverse transactions to withdraw cash.
I've been able to build great relationships with the CSG Team.
COO of Oregon Community Credit Union
Banking has evolved and so has Cook. They are keeping up with technology and looking well into the future.
Executive VP & Chief Strategy Officer at People’s Bank
Before CSG we would have to wait for a technician to show up which could be 2 to 4 hours, but with their Managed Services they can remotely resolve issues.
CIO Safe Credit Union
200+ ATM core conversion- with CSG they were able to pre-stage the event with no deposits disrupted, 100% success rate & no on site technician.
Sr. ApplicationsManager at Mechanics
Integrating ATMs, ITMs, and point-of-sale systems into the surveillance network, ATM Terminal Security allows for seamless monitoring of transactional operations. View one of a kind ATM Dispenser Camera.
Watch the Video.
Terminal Security suite tackles ATM and ITM security challenges by utilizing advanced tools below:
PikoVIDEO
PikoTERMINAL
PikoVERIFY
PikoANALYTICS
RemoteView Electronic Journals & Security Plus
SAN Camera & Fraudulent Detection Engine
This integrated approach merges AI surveillance, transaction validation, and screen recording for a comprehensive defense against physical and digital risks. With real-time monitoring and proactive threat detection, we proactively safeguards against security breaches, ensuring terminal security and aiding in dispute resolution. This strategy underscores our commitment to providing a secure, intelligent, and adaptable security ecosystem, positioning it as a pivotal solution for contemporary financial institutions facing diverse threats.
This video showcases the comprehensive security coverage provided by CSG's Terminal Security suite in action. Witness the seamless integration of ATM screen recording, strategic surveillance from overhead and PikoEDGE ATM cameras, alongside a focused view from a cash dispensing camera, all working in concert to deliver unparalleled protection and insight.
Request Full White papersThis video showcases the comprehensive security coverage provided by CSG's Terminal Security suite in action. Witness the seamless integration of ATM screen recording, strategic surveillance from overhead and PikoEDGE ATM cameras, alongside a focused view from a cash dispensing camera, all working in concert to deliver unparalleled protection and insight.
What we do. Full line of solutions
Interactive Teller Machines
Manage It All In One Place with Cook Command Center.
The Cook Command Center is a secure centralized web interface that enables you to view and manage your equipment and information anytime, anywhere, on any device.
- Access service history, preventative maintenance, & survey information
- View Real-Time Status and Electronic Journals with RemoteView ATM
- Request service for fastest response times
- User-friendly Case Management makes it easy to interact with law enforcement