Managed Services with RemoteView
Rightsource the management of any of your equipment to CSG to simplify your life. RemoteView allows for support, management, and integration of your connected devices. RemoteView allows you to focus on your core competencies and simplifies your life.
Diagnostics
Windows Patching
End-Point Protection
Electronic Journal Upload
Marketing Screens Deployment
Managed Wireless Connectivity
Hard Drive Encryption
Server Hosting
Hard Drive Backup
Video Verification
Software Updates
SPEAK TO ONE OF OUR SPECIALISTS
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Tested by over 1,000 financial institutions and over 30,000 locations:
Brian Alfano, COO, Oregon Community Credit Union
Steve Erb, Executive VP & Chief Strategy Officer at People’s Bank
Mike McCarthy, CIO
Safe Credit Union
Chris Arteaga, Sr. Applications
Manager at Mechanics
I've been able to build great relationships with the CSG Team.
COO of Oregon Community Credit Union
Banking has evolved and so has Cook. They are keeping up with technology and looking well into the future.
Executive VP & Chief Strategy Officer at People’s Bank
Before CSG we would have to wait for a technician to show up which could be 2 to 4 hours, but with their Managed Services they can remotely resolve issues.
CIO Safe Credit Union
200+ ATM core conversion- with CSG they were able to pre-stage the event with no deposits disrupted, 100% success rate & no on site technician.
Sr. ApplicationsManager at Mechanics
RemoteView Managed Service delivers the power and convenience of an additional IT department. Powered by the award-winning support of Cook Solutions Group, RemoteView can support your IT and security workload.
Why Cook.
We changed the game by putting customer experience first. We obsess over new ways to deliver exceptional experiences. At CSG we believe in taking your complex world and simplifying it.
DEVICES COMPATIBLE WITH REMOTE VIEW:
Alarms, Access Control, ATMS & ITMS, VMS, TCRS, and many more.
What we do. Full line of solutions.
Managed Services
Manage It All In One Place with Cook Command Center.
The Cook Command Center is a secure centralized web interface that enables you to view and manage your equipment and information anytime, anywhere, on any device.
- Access service history, preventative maintenance, & survey information
- View Real-Time Status and Electronic Journals with RemoteView ATM
- Request service for fastest response times
- User-friendly Case Management makes it easy to interact with law enforcement