Cook Solutions Group

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Products & Solutions
CSG Culture
Testimonials
Video Podcast | Webinars

Products & Solutions

Banking Simplified. One Single Provider for financial institutions

CSG helps banks and credit unions solve complex problems, increase revenue, reduce operational costs, and enhance consumer experience with a fully-integrated suite of technologies and managed services.

Meet RemoteView. A Powerful CSG Managed Services Platform

RemoteView Managed Service delivers the power and convenience of an additional IT department. Powered by the award-winning support of Cook Solutions Group, RemoteView can support your IT and security workload.

Piko Video Management System - The best video software platform and video surveillance system ever created.

Piko software integrates with most major IP camera brands on the market today. If you love your cameras but need a better management platform, try Piko.

Meet Conveyance | Serverless Check Imaging in the Cloud

Simplify your check imaging processes by replacing outdated technology and consolidating all your software into one easy-to-use platform.

CSG Makes ITM Deployment Easy

Reduce ITM time & costs by 78%, and be fully operational within 6 months with CSG!

Teller Cash Management & Recycler Strategies

Update your old Teller Cash Management & Recycler strategy. Learn why TCRs are 50% less cost, more secure, and 40% more efficient.

CSG’s Piko Video Surveillance analytics leverages AI & machine learning

Watch CSG’s CTO, Levi Daily, share two real-life case studies.

CSG 30 day out, no penalty clause service agreements

Iron Clad Contracts with Outrageous penalties? Not with CSG 30 day out, no penalty clause service agreements.

CSG Culture

CSG All Staff Annual Meeting 2024

We gathered all 450 CSG employees for our Annual All Staff Meeting and Party. It was a great time where we focused on customer and employee experience then let loose with the CSG Band!

We are CSG! We Make it Happen.

From ATM, ITM, TCR Sales, maintenance, and service to enterprise security, video surveillance, alarm, and access control solutions, we make it happen.

Meet CSG | Experience the Culture | Randy & Carter

Watch how Cook Community Builders helps a local non-profit, Slingball, with the fight against MS!

Meet CSG | Experience Our Culture | Allison Duffey

Meet CSG Culture... Allison tells her CSG story: CSG, a family-oriented company & the impact of Cook Community Builders Program.

Meet CSG | Experience Our Culture | Marc Buetler

Meet CSG's tech Marc Buetler from our Northern California & Nevada (CAN) team. Experience the Culture. Join the Team.

Meet CSG | Experience the Culture | Tyler Thomas

Meet CSG's Tyler Thomas from our Arizona team. Experience the Culture. Join the Team.

Why Work at Cook Solutions Group?

Join the team that makes it happen! We know our employees are what make our business succeed.

CSG brings Cook Community Builders to Guatemala

Watch as 12 incredible teens, sponsored by Cook Solutions Group Cook Community Builders Program and Unlimit-Aid, travel to Guatemala to bring color, hope, and inspiration to a local school!

Testimonials

BECU’s Physical Security Transformation

BECU’s Physical Security Transformation

Jocelyn Jones, Physical Security Program Manager, shares her experience on how partnering with CSG’s Security Integration Transformed BECU’s Operations.
Safe Credit Union - RemoteView Managed Services Testimonial

Safe Credit Union - RemoteView Managed Services Testimonial

Hear Mike McCarthy talk about how RemoteView Managed Services makes Safe's Credit Unions member and their branch staff happy.
CSG 2024 Annual Tech Summit Sizzle Reel

CSG 2024 Annual Tech Summit Sizzle Reel

Watch the sizzle recap of CSG's 2024 Annual Tech Summit where we unveiled the Piko Unified Security Platform
People's Bank - Cook Solutions Testimonial

People's Bank - Cook Solutions Testimonial

Hear from Steve Erb, Executive VP & Chief Strategy Officer at People's Bank on how using more than one Cook Solution has made his life easier.
Mechanics Bank - RemoteView Managed Services Testimonial

Mechanics Bank - RemoteView Managed Services Testimonial

Hear from Chris Arteaga at Mechanics Bank talk about how RemoteView Managed Services helped his large 200+ ATMs Core Conversion.
OCCU - Solutions Partner Testimonial

OCCU - Solutions Partner Testimonial

Chief Operations Officer, Brian Alfano tells us how working with Cook Solutions Group has been a great solution for Oregon Community Credit Union.
Portland Timbers Providence Park - Video Surveillance that's Simple Testimonial

Portland Timbers Providence Park - Video Surveillance that's Simple Testimonial

Jim McCausland, Director of Security for the Portland Timbers at Providence Park, tells us about how our Piko system makes managing cameras and reviewing footage easy.

Video Podcast | Webinars

Think your ATM Fleet is Protected? Think Again. Must watch Security Session for ATM Pro's

ATM fraud is on the rise, with cyber and physical attacks costing the industry $2.4 billion in 2024. Is your ATM fleet secure?

How Smart Cameras Are Revolutionizing ATM & Bank Security!

Next-Gen Bank Security: AI-Powered Cameras Revolutionizing ATMs & Kiosks!

Can Consolidating Vendors Save Your Bank Thousands?

Curious if consolidating vendors can save your bank thousands? Learn more about ATM and security management solutions and financial vendor consolidation in this video.

Building Cyber Culture from the Top Down!

Explore how leadership can drive a strong cybersecurity culture in your organization. Learn about shared responsibility, Next Gen banking trends, and the latest tech innovations. Discover how ongoing education and daily secure practices make cybersecurity a core company value.

Trends in Teller Cash Recyclers (TCRs): Insights from Experts Scott Fieber & Ryan Loebs

Explore the latest trends in Teller Cash Recyclers (TCRs). Discover the costs of new TCR models, strategies for replacing older units, and methods for measuring ROI. Learn why TCRs are making a comeback and how they can benefit your financial institution.

Fighting ATM Fraud Using Cook Solutions Technology - BCX Podcast

ATM fraud is a continued source of frustration for customers and banks alike. As banks have developed new methods to handle the fraud, criminals invent new tactics ranging from more advanced skimming devices, hacking the software, malware attacks and more.

Choosing the right Digital Banking partner and how digital and physical can co-exist!

Join us to learn more about the importance of choosing the right digital banking partner and why it’s important that they listen and help solve unique problems.

Virtual Tech Summit Recap

From Video Verification to ATM Terminal Security & Next Gen Technology. Catch the condensed brilliance of our Virtual Tech Summit in just 60 minutes.

Webinar: Next Generation Banking is here…is your bank or credit union ready?

Webinar: Next Generation Banking is here…is your bank or credit union ready?

Discover the crucial significance of endpoint security

Listen to CSG and Blackberry Cylance as our group of experts explore best practices safeguarding various endpoints for businesses.

ATM ITM Threats & How to Prevent Them

Our teams explains what ATM / ITM threats are and how to prevent them from happening.

Hook & Chain Attack Webinar

Learn more about updating your institution’s security policies. Webinar recording 2-1-2022.

Product & Solutions

Banking Simplified. One Single Provider for financial institutions

CSG helps banks and credit unions solve complex problems, increase revenue, reduce operational costs, and enhance consumer experience with a fully-integrated suite of technologies and managed services.

Meet RemoteView. A Powerful CSG Managed Services Platform

RemoteView Managed Service delivers the power and convenience of an additional IT department. Powered by the award-winning support of Cook Solutions Group, RemoteView can support your IT and security workload.

Piko Video Management System - The best video software platform and video surveillance system ever created.

Piko software integrates with most major IP camera brands on the market today. If you love your cameras but need a better management platform, try Piko.

Meet Conveyance | Serverless Check Imaging in the Cloud

Simplify your check imaging processes by replacing outdated technology and consolidating all your software into one easy-to-use platform.

CSG Makes ITM Deployment Easy

Reduce ITM time & costs by 78%, and be fully operational within 6 months with CSG!

Teller Cash Management & Recycler Strategies

Update your old Teller Cash Management & Recycler strategy. Learn why TCRs are 50% less cost, more secure, and 40% more efficient.

CSG’s Piko Video Surveillance analytics leverages AI & machine learning

Watch CSG’s CTO, Levi Daily, share two real-life case studies.

CSG 30 day out, no penalty clause service agreements

Iron Clad Contracts with Outrageous penalties? Not with CSG 30 day out, no penalty clause service agreements.

Meet CSG Culture

CSG All Staff Annual Meeting 2024

We gathered all 450 CSG employees for our Annual All Staff Meeting and Party. It was a great time where we focused on customer and employee experience then let loose with the CSG Band!

We are CSG! We Make it Happen.

From ATM, ITM, TCR Sales, maintenance, and service to enterprise security, video surveillance, alarm, and access control solutions, we make it happen.

Meet CSG | Experience the Culture | Randy & Carter

Watch how Cook Community Builders helps a local non-profit, Slingball, with the fight against MS!

Meet CSG | Experience Our Culture | Allison Duffey

Meet CSG Culture... Allison tells her CSG story: CSG, a family-oriented company & the impact of Cook Community Builders Program.

Meet CSG | Experience Our Culture | Marc Buetler

Meet CSG's tech Marc Buetler from our Northern California & Nevada (CAN) team. Experience the Culture. Join the Team.

Meet CSG | Experience the Culture | Tyler Thomas

Meet CSG's Tyler Thomas from our Arizona team. Experience the Culture. Join the Team.

Why Work at Cook Solutions Group?

Join the team that makes it happen! We know our employees are what make our business succeed.

CSG brings Cook Community Builders to Guatemala

Watch as 12 incredible teens, sponsored by Cook Solutions Group Cook Community Builders Program and Unlimit-Aid, travel to Guatemala to bring color, hope, and inspiration to a local school!

Testimonials

BECU’s Physical Security Transformation

Jocelyn Jones, Physical Security Program Manager, shares her experience on how partnering with CSG’s Security Integration Transformed BECU’s Operations.

Safe Credit Union - RemoteView Managed Services Testimonial

Hear Mike McCarthy talk about how RemoteView Managed Services makes Safe's Credit Unions member and their branch staff happy.

CSG 2024 Annual Tech Summit Sizzle Reel

Watch the sizzle recap of CSG's 2024 Annual Tech Summit where we unveiled the Piko Unified Security Platform

People's Bank - Cook Solutions Testimonial

Hear from Steve Erb, Executive VP & Chief Strategy Officer at People's Bank on how using more than one Cook Solution has made his life easier.

Mechanics Bank - RemoteView Managed Services Testimonial

Hear from Chris Arteaga at Mechanics Bank talk about how RemoteView Managed Services helped his large 200+ ATMs Core Conversion.

OCCU - Solutions Partner Testimonial

Chief Operations Officer, Brian Alfano tells us how working with Cook Solutions Group has been a great solution for Oregon Community Credit Union.

Portland Timbers Providence Park - Video Surveillance that's Simple Testimonial

Jim McCausland, Director of Security for the Portland Timbers at Providence Park, tells us about how our Piko system makes managing cameras and reviewing footage easy.

Webinars

Think your ATM Fleet is Protected? Think Again. Must watch Security Session for ATM Pro's

ATM fraud is on the rise, with cyber and physical attacks costing the industry $2.4 billion in 2024. Is your ATM fleet secure?

How Smart Cameras Are Revolutionizing ATM & Bank Security!

Next-Gen Bank Security: AI-Powered Cameras Revolutionizing ATMs & Kiosks!

Can Consolidating Vendors Save Your Bank Thousands?

Curious if consolidating vendors can save your bank thousands? Learn more about ATM and security management solutions and financial vendor consolidation in this video.

Building Cyber Culture from the Top Down!

Explore how leadership can drive a strong cybersecurity culture in your organization. Learn about shared responsibility, Next Gen banking trends, and the latest tech innovations. Discover how ongoing education and daily secure practices make cybersecurity a core company value.

Trends in Teller Cash Recyclers (TCRs): Insights from Experts Scott Fieber & Ryan Loebs

Explore the latest trends in Teller Cash Recyclers (TCRs). Discover the costs of new TCR models, strategies for replacing older units, and methods for measuring ROI. Learn why TCRs are making a comeback and how they can benefit your financial institution.

Fighting ATM Fraud Using Cook Solutions Technology - BCX Podcast

ATM fraud is a continued source of frustration for customers and banks alike. As banks have developed new methods to handle the fraud, criminals invent new tactics ranging from more advanced skimming devices, hacking the software, malware attacks and more.

Choosing the right Digital Banking partner and how digital and physical can co-exist!

Join us to learn more about the importance of choosing the right digital banking partner and why it’s important that they listen and help solve unique problems.

Virtual Tech Summit Recap

From Video Verification to ATM Terminal Security & Next Gen Technology. Catch the condensed brilliance of our Virtual Tech Summit in just 60 minutes.

Webinar: Next Generation Banking is here…is your bank or credit union ready?

Webinar: Next Generation Banking is here…is your bank or credit union ready?

Discover the crucial significance of endpoint security

Listen to CSG and Blackberry Cylance as our group of experts explore best practices safeguarding various endpoints for businesses.

Hook & Chain Attack Webinar

Learn more about updating your institution’s security policies. Webinar recording 2-1-2022.

ATM ITM Threats & How to Prevent Them

Our teams explains what ATM / ITM threats are and how to prevent them from happening.