Cook Solutions Group

ATM Terminal Security | Fraud & Attack Detection

There has been a recent uptick in ATM attacks across the United States, particularly in multiple Western states. In many of these attacks, criminals have utilized never before seen ATM skimming devices and new methods.

ATM Terminal Security Fraud Detection & Prevention | Cook Solutions Group

One of America’s Top ATM Fraud Specialists Reveals Secrets to Help Prevent ATM Fraud, Physical Attacks & Most Threats.

Meet one of America's Top ATM Fraud Specialists

Watch the video to find out if your institution has the layered security approach to protect against ATM Man in the Middle, Jackpotting, and Deep Insert Skimming.

Why ATM Terminal Security detects and protects against ALL types of ATM Fraud. View full list below.

A Unified Solution for ATM & ITM Protection:

In an era where digital transactions are omnipresent, ATM and ITM terminals have become prime targets for sophisticated criminal activities. Fraudulent schemes, including skimming, phishing, physical attacks, and software hacking, are on the rise, posing significant threats to the security of financial transactions and personal data. The complexity and variability of these threats demand a security solution that is not only comprehensive but also adaptable to the evolving landscape of financial crime.

Our unique approach against multiple types of ATM fraud.

Our strategy extends beyond traditional surveillance, incorporating real-time monitoring, intelligent analytics, and proactive threat detection. Our approach is based on a layered security strategy that addresses various vulnerabilities, including:

  • Hook & Chain, Physical Attacks: Fortify terminals against brute force attacks aiming to extract cash.
  • Reg E Claims: Support compliance with Regulation E by providing evidence and transaction verification to resolve disputes.
  • Software Vulnerabilities: Utilize AI based  Endpoint Security to shield the ATM operating system from malware and other cyber threats.
  • Data Compliance: Ensure the confidentiality and integrity of data stored on terminal hard drives using hard drive encryption.
  • Card Skimming, Deep Insert and Cash Harvesting: Prevent unauthorized data capture and cash removal from terminals.
  • Terminal Jackpotting: Guard against unauthorized software manipulation aiming to dispense cash fraudulently.
  • Cash Dispensing and Cash Trapping: Secure dispensing mechanisms from tampering and unauthorized cash trapping devices.
  • Transaction Reversal Fraud (TRF): Protect against manipulation techniques that reverse transactions to withdraw cash.
  • Man-in-the-Middle (MITM) Attacks: By placing a device between the ATM and the Host, attackers pursue objectives such as interception, eavesdropping, modification, and impersonation

ATM Fraud Experts from Cook Solutions Group are interviewed by the editor of ATM Marketplace. Discover the latest techniques to combat ATM fraud! Watch or listen below.

CSG's Terminal Security suite tackles ATM and ITM security challenges by utilizing advanced tools below:

This integrated approach merges AI surveillance, transaction validation, and screen recording for a comprehensive defense against physical and digital risks. With real-time monitoring and proactive threat detection, CSG proactively safeguards against security breaches, ensuring terminal security and aiding in dispute resolution. This strategy underscores CSG's commitment to providing a secure, intelligent, and adaptable security ecosystem, positioning it as a pivotal solution for contemporary financial institutions facing diverse threats.

This video showcases the comprehensive security coverage provided by CSG's Terminal Security suite in action. Witness the seamless integration of ATM screen recording, strategic surveillance from overhead and PikoEDGE ATM cameras, alongside a focused view from a cash dispensing camera, all working in concert to deliver unparalleled protection and insight.

Want to learn more about Piko Unified Security Platform?

Schedule a demo

Recommendations for ATM & ITM Security

Logical Security

  • Windows Patching: Keeps the ATM’s operating system up to date with the latest security patches, protecting it from known vulnerabilities.
  • Hard Drive Encryption: Ensures that data on the ATM’s hard drive is encrypted and protected from unauthorized access.
  • TLS 1.2 to ATM Host: Secures communication between the ATM and its host server using TLS 1.2, preventing interception of sensitive data.
  • Deprecated Ciphers: Disables outdated encryption ciphers that could be exploited by attackers, ensuring only secure algorithms are used.
  • Deprecated Encryption Protocols: Ensures that outdated and insecure encryption protocols are not used, reducing the risk of exploitation.
  • Network Port Security: Secures network ports on the ATM to prevent unauthorized access and data breaches.
  • Network MAC Address Binding: Restricts network access to authorized devices only, based on their MAC addresses, ensuring that only trusted devices can connect to the network.
  • USB Locking: Restricts access to USB ports on the ATM, preventing unauthorized devices from being connected.
  • Endpoint Security: A comprehensive security solution that includes antivirus, Endpoint Detection and Response (EDR), and behavior analytics to protect the ATM from various threats.

Physical Security

  • Anti-Theft Barricade: Provides physical barriers around the ATM to prevent theft or unauthorized access, serving as the first line of defense.
  • Alarm Top Hat: Adds an additional alarm system to the ATM, alerting authorities or security personnel in case of tampering or forced entry.
  • Heat and Vibration Sensors for Safe: Detects tampering or unauthorized access to the ATM safe through heat or vibration, triggering alarms if suspicious activity is detected.
  • SAN-SCM (Smart Camera Module): Protects against skimming attacks by detecting unauthorized card-reading devices attached to the ATM.
  • EPP (Encrypting Pin Pad):  Secures the PIN entry process by encrypting the PIN as it’s entered, preventing interception by unauthorized devices or software.
  • Cash Camera for TRF: Monitors and records any attempts to tamper with or remove cash traps, providing evidence and deterrence against trap removal fraud.
  • SAN-FDE: A tool to assist in the detection and prevention of cash harvesting attacks, helping to protect the ATM’s cash assets from unauthorized access.

Var.

The Cook Solutions Group National Coverage Value Added Reseller (VAR) and Certified Subcontractors network brings the innovative and transformational solutions of Cook Solutions Group to vendors and Financial Institutions across the country. Our Remote View ATM/ITM managed services technology is an easy add on solution for our National Coverage Value Added Reseller's to implement to their ATM, ITM, and video customers.  The core of the Remote View product lines is our Cook Command Center.  Cook Command Center is a secure centralized web interface enabling you to view your equipment anytime, anywhere, on ANY device. View current status and request service for your entire fleet through our dashboard. Maximize uptime, protection, and compliance.  CSG also provides a full line of Professional Services such as ITM server hosting and our own video management system, PIKO Video Surveillance.  

Exclusive ATM Dispenser Camera

Exclusive Dispenser Camera Revolutionizes Banking Industry by Helping Solve Disputes and Fraud. Seamlessly integrating with existing Video Management Systems (VMS), our new 2MP IP-connected dispenser slot camera addresses customer frustration with outdated processes. This innovative solution enhances transaction visibility, helping resolve disputes, detect fraudulent activities like card skimming, and improve operational efficiency. By capturing clear footage of cash dispensations and potential tampering, it ensures comprehensive surveillance and security.

Key features:

  • Open Integration: Nonproprietary IP Camera integrates with your video management platform.
  • Enhanced Security: Identifies disputes and ATM skimming in real-time and recorded video.
  • Improved Efficiency: Encapsulates and shares entire transactions with case management.
  • User Friendly: Centralized management for transaction disputes.
  • Additional Benefits: Event-to-video integration available.

Upgrade your banking infrastructure with our dispenser cameras, combining advanced technology and enhanced security to set new standards in ATM/ITM surveillance. Contact us today to integrate this innovative solution into your terminals. Learn more here.

ATM Dispenser Camera

Who We Work With

No items found.
No items found.

Contact us.

Like what you see at CSG? Enter your info and we'll follow up!

At CSG, we are built for fast service and quick resolution, within hours, not weeks. From design to installation we provide simple solutions and next gen enterprise technologies, like our Piko Unified Security Platform.

We make it happen. Think CSG first.