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The service interruption with our Main Line phone system has been resolved. We will continue to monitor the system for the rest of the day and this incident will be marked as closed.
We are aware of a service interruption with our main phone line that is presenting all callers with a busy tone. If you need to open a service request, please email support@cooksolutionsgroup.com . We are working with our vendor to resolve the issue and will post updates as they are available.
We are aware of a brief service interruption with Microsoft Azure from 9:52 to 9:57am PT that may have affected some of our hosted ITM servers. Microsoft Azure recovered quickly and all hosted servers are back online and operating normally. We will continue to monitor both Microsoft Azure and our hosted servers closely for the remainder of the day.