Cook Solutions Group

Instant Card Issuance for Banks and Credit Unions

Give your customers and members an in-branch option for new or replacement payment cards. We offer Entrust instant card issuance solutions that bring physical card personalization into your branch through integrated hardware and software.

Your card program, processing environment and branch operations shape the right deployment. Bring those details to us so we can discuss the requirements before you select equipment or extend issuance across your locations.

Instant Card Issuance

Instant issuance gives your team another way to serve customers and members who need a new or replacement card. It can complement your existing issuance program while bringing physical card personalization into the branch.

  • Branch use: Support new-card and replacement-card needs within the selected program.
  • Connected systems: Review hardware, software and processor requirements together.
  • Operating readiness: Plan staff access, card inventory, training and support before rollout.

Plan an In-Branch Card Issuance Rollout

Start the conversation with us by identifying the card programs and branches you want to support. Your rollout needs to connect the issuance system, your processing environment and the day-to-day work of your branch staff.

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Entrust instant issuance payment cards for in-branch card personalization

Entrust Technology, With Your Institution's Requirements in View

We offer Entrust instant financial card issuance for in-branch physical cards. We start the conversation with your card program and the requirements for supported card types, personalization, software and deployment.

Share your processor and card-program details with us so compatibility and available features can be confirmed for the selected configuration. We scope the discussion around your actual environment.

Our Solutions

Key Benefits

RELIABLE, SUBSTANTIAL PROGRAM GAINS

  • Accelerate card activation
  • Realize and sustain top-of-wallet status
  • Elevate first 30-day spend
  • Increase lifetime payment volumes
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DELIGHTED CLIENTS ACROSS CHANNELS

  • Accelerate client acquisition and value delivery
  • Elevate omni-channel payments experience
  • Increase CSAT/NPS and 'likelihood to refer'
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‍A SECURE, EFFICIENT SOLUTION

  • Reduce issuance and client service costs and complexity
  • Reduce fraud across channels and throughout the client lifecycle
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What to Confirm Before Deployment

Card program and processor compatibility

Tell us which card programs, card types and processing partners you use. Those details are the starting point for reviewing supported interfaces and approval steps for your selected issuance system.

Branch equipment and operating requirements

Your branches need the appropriate hardware, software, network connections and user access for the selected solution. Bring your existing setup to the discussion so setup, testing, card-stock handling and ongoing administration can be considered together.

Training and support

Your team needs a clear process for issuing cards, handling exceptions, replenishing supplies and requesting help. Review the training, support and maintenance arrangements for your selected solution with us, including any recurring software or service charges.

Physical and digital issuance

An in-branch physical card and a digital card serve different needs. Tell us which experience you want to offer so the capabilities included in your selected program can be confirmed.

Instant Card Issuance Questions

Can instant issuance replace our mailed-card program?

Instant issuance can complement your mailed-card program. We can discuss where an in-branch physical-card option fits your branch network and the customer or member situations you want to serve.

Will it work with our current processor?

We need to review your specific processor, card program and Entrust configuration before compatibility can be confirmed. Share those details with us when discussing your project.

Does physical instant issuance include digital-wallet provisioning?

Digital issuance is a separate capability to review for your selected program. Tell us if digital-wallet provisioning is part of your requirements so its availability can be confirmed alongside physical-card issuance.

Discuss Instant Card Issuance With CSG

Tell us about your branch count, card programs, processor and existing issuance setup. We can discuss the Entrust solution and the requirements that need to be confirmed for your institution.

Discuss Card Issuance

Vendor Partners We Work With.

We team up with industry-leading vendors to deliver the best in security, technology, and service. Together, we provide our customers with innovative, reliable solutions tailored to their unique needs.

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Bavis Fabacraft
Safe Haven Defense
Advanced Fraud Solutions
NCR Atleos
Digital Insight
Hamilton Security