Cook Solutions Group

Drive-Up Drawers, Carriers & Pneumatic Tube Systems

Cook Solutions Group designs, installs, and services drive-up transaction equipment for banks, credit unions, pharmacies, and commercial businesses. From pneumatic tube systems and transaction drawers to drive-up windows, CSG provides one point of contact for custom design, installation, and ongoing maintenance.

Pneumatic Tube Systems

Complete Drive-Up System Support

CSG provides more than equipment installation. Our team helps design, source, install and maintain drive-up systems built around your lane layout, transaction volume and operating requirements. We work with multiple manufacturers so the equipment fits the location rather than forcing the location to fit the equipment.

Design and Installation

Our licensed technicians handle every step, from custom system design to installation. Whether you are equipping new construction or replacing outdated equipment, CSG coordinates the layout, delivery and setup involved in bringing a drive-up system online.

Service and Maintenance

From drive-up lanes to tube systems, CSG backs every installation with service and support. Supported systems can be monitored, remotely maintained and repaired to help keep transactions moving and downtime to a minimum.

Drive-Up Equipment Built for Reliable Transactions

CSG designs contactless, secure drive-up solutions for a range of industries. Available features vary by manufacturer and configuration, and can include:

  • Upsend and downsend pneumatic tube systems
  • Rugged stainless-steel construction
  • Modern speaker and microphone audio
  • Optional two-way video for enhanced customer service
  • A variety of heights to fit standard vehicles and oversized trucks and SUVs
  • Simple, reliable engineering designed for high-volume use
  • Custom configurations for banking, pharmacy, cannabis and commercial applications

Drive-Up Solutions for Banking and Beyond

Contactless, secure transfers matter anywhere customers and staff exchange items without direct contact. CSG designs and services drive-up systems for:

  • Banks and credit unions
  • Pharmacies and healthcare facilities
  • Cannabis retail
  • Commercial and retail businesses
Drive-thru pneumatic tube systems

Banking Equipment 101

A drive-up tube system, also called a pneumatic tube system, uses a network of tubes to move documents, items or cash between locations within a facility. In banking, these systems securely transfer items between customers in the drive-up lane and employees inside the branch.

A drive-up drawer, also called a transaction or transfer drawer, is equipment used in drive-thru settings such as banks, pharmacies and other businesses. It provides a secure, convenient way for customers and employees to exchange items without direct physical contact.

A tube system carrier is the capsule or container that travels inside a pneumatic tube system. Carriers are loaded with items such as documents, cash or samples, propelled through the tube network by air pressure, and equipped with closure flaps that seal contents in transit and open automatically at the destination station.

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Banking Tube

Frequently Asked Questions

CSG designs, installs and services pneumatic tube systems, transaction drawers, drive-up windows and related drive-up equipment for banking, pharmacy, cannabis and commercial applications.

Yes. CSG works with multiple manufacturers to design drive-up systems around your lane layout, transaction volume and operating requirements. The exact configuration depends on the location and equipment selected.

CSG provides service, maintenance and replacement for supported drive-up and pneumatic tube equipment. The team can review the manufacturer, model and condition to determine the appropriate service.

Drive-up tube systems are common in banking, and CSG also designs solutions for pharmacies, healthcare facilities, cannabis retail and other commercial businesses that need secure, contactless transfers.

Many supported systems include speaker and microphone audio, and optional two-way video is available for enhanced customer service. Available features vary by manufacturer and configuration.

Yes. CSG backs installations with service and support, and supported systems can be monitored, remotely maintained and repaired. The service plan should be based on equipment type, usage and operating requirements.

Our Solutions

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Design Your Drive-Up System With CSG

Whether you are equipping a new branch, adding a lane or replacing outdated equipment, Cook Solutions Group can help design and install the right drive-up solution.

Discuss Your Drive-Up Project »

Vendor Partners We Work With.

We team up with industry-leading vendors to deliver the best in security, technology, and service. Together, we provide our customers with innovative, reliable solutions tailored to their unique needs.

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Kisan
Evergreen Armored
Entrust
Tyfone
NCR
Fenco